Muhammet Işık’s Resume

Industrial Solutions Architect &
OT/IT Integration Expert

Last updated: 14 January 2026

As a Control and Automation Engineer (ITU graduate), I am an Industrial Solutions Architect with 10 years of technical entrepreneurship and operational leadership experience bridging Operational Technology (OT) and Information Technology (IT). Engineering isn’t just about writing code or deploying PLCs; it’s about architecting scalable systems that transform field data into commercial value.

Throughout my career, I’ve managed technical operations for 225,000 assets with full P&L responsibility, commissioned multiple production lines to strengthen my field expertise, and engineered strategies to overcome technical barriers in key public tenders. From academic research (ITU Rail Systems Lab, TOK 2025 publication) to high-volume commercial operations, I transform traditional “black box” industrial systems into modern, data-driven architectures compliant with Functional Safety (IEC 61508/EN 5012x) standards using HIMA, Siemens, and IIoT technologies.

For me, technology isn’t a goal in itself; it’s a tool to achieve business objectives. With this vision, I blend startup agility (MVP, Zero-CAC Growth) with enterprise engineering discipline (V-Model, Standards) to deliver “End-to-End” solutions that are both technically and commercially sustainable.

Professional Experience

🚉 Net Engineering Automation

Industrial Solutions Architect (Railway Systems & Industrial IoT) 2025 – Present | Istanbul
Turkey distributor for HIMA (Safety PLC), Simplinx (IIoT), and Emerson (AMS Trex) products.

• Automated Market Intelligence (Python/ETL): Engineered a Python automation bot to track railway system tenders, reducing daily scanning from 1 hour to 5 minutes and establishing a filtered hot leads pipeline for the sales team.
• Specification Engineering & Market Penetration: Developed technical equivalency strategies aligned with CENELEC EN 50126/128/129 and IEC 61508 to overcome local specification barriers for HIMA products, unlocking access to key public tenders.
• Technical Account Recovery via Reverse Engineering: Analyzed at-risk integrator projects by reverse-engineering customer order history, delivering architectural optimizations that eliminated unnecessary high-capacity hardware and recovered lost accounts.
• IIoT Solution Architecture (TCO Focus): Architected lean data infrastructures using Simplinx gateway technology, minimizing middleware hardware and license costs to achieve significant TCO (Total Cost of Ownership) reductions in customer digitalization budgets.
• Safety-Critical Data Strategy Advisory: Delivered strategic roadmaps and concept designs for leveraging functional safety data in predictive maintenance models, bridging HIMA Safety and Data Analytics disciplines.

🚉 İTÜ Rail Systems Laboratory

Research Assistant (Railway Systems & Safety Critical Software) 2024 – Present | Istanbul (Part Time)
Academic R&D projects concurrent with professional career.

• Model-Based Design & Academic Publication (ANSYS SCADE): Developed safety-critical signaling components using Model-Based Design methodology per CENELEC EN 50128. Custom Modbus protocol design for HIMA Safety PLC published at TOK 2025 Conference.
• V-Model Verification & Validation: Designed test procedures and validation processes compliant with CENELEC EN 50126/128/129, standardizing safety-critical test workflows for the laboratory.
• Embedded Systems Prototyping (STM32): Delivered rapid hardware validation for academic projects through sensor integration and real-time data processing on ARM-based microcontrollers.
• Research Leadership & Mentorship: Provided technical advisory for TÜBİTAK 2209-funded academic research projects, mentoring next-generation railway engineers on signaling architecture and embedded software.

🏭 CSM Metallurgy Machinery

Technical Project Engineer (IT/OT & Machine Automation) 2025 | Istanbul
Custom machine manufacturer for steel wire and rope processing industry.

• Custom IIoT Middleware Development (C#/.NET): Engineered bespoke middleware connecting Siemens S7 PLCs to factory MES/ERP systems, automatically processing and reporting production data (SCADA tags) and eliminating 2+ hours/day of manual data entry.
• High-Volume Commissioning (FAT/SAT Leadership): Led software development and Factory Acceptance Tests for 12+ production lines in 6 months. Completed on-site installation and Site Acceptance Tests for 4 critical projects.
• Multi-Vendor Motion Control Integration: Synchronized drives from multiple vendors (ABB, Siemens, Mitsubishi, Festo) with hydraulic/pneumatic systems for precision tension and speed control in steel wire processing lines.
• HMI Development & Operational Visibility: Designed user-friendly HMI/SCADA interfaces (WinCC, GT Works) enabling operators to master complex machine parameters, reducing field intervention times.
• Field Engineering & Troubleshooting: Actively participated in electrical panel assembly and signal tracing, resolving discrepancies between electrical schematics and field realities on-site.

💻 HSR Technology Services

Founder & Technical Operations Leader (Consumer Electronics) 2016 – 2025 | Istanbul
Technology venture managing technical service and spare parts operations for 25,000+ mobile devices over 8 years.

• Bootstrapped Entrepreneurship & P&L Management: Built service and spare parts operation from zero with 100% equity (bootstrapped). Managed cash flow, inventory costs, and profitability to create a sustainable commercial structure without external investment.
• High-Volume Technical Operations (25K Assets): Managed end-to-end lifecycle (Intake-Repair-Delivery) of 25,000+ mobile devices over 8 years. Achieved 96% CSAT through rigorous technical checklists and quality processes.
• Sole Source OEM Supply & Import Substitution: Established a sole source business model providing critical components at OEM standards in a market dominated by aftermarket parts. This circular economy operation generated ~$6M USD import substitution.
• Zero-CAC Growth & Community Management: Built 10,000+ member digital communities (Facebook/WhatsApp) via Community-Led Growth strategies, achieving high-volume sales with zero customer acquisition cost.
• Workforce Development & Technical Curriculum: Created 100+ page proprietary technical training curriculum, training 100+ technicians and enabling 15+ to launch their own businesses.

🚢 Citio

Technical Product Manager (TravelTech & SaaS) 2022 – 2023 | Remote
B2C TravelTech platform connecting tourist venues and entertainment services. MVP Launch.

• Turnaround Leadership & MVP Delivery: Took over a stalled development project, re-architecting the technical and strategic roadmap. Translated business goals into scalable system architecture, delivering MVP to market within 1 year.
• Technical Architecture & Engineering Oversight: Actively contributed to Database Schema Design and API Contract (Swagger/OpenAPI) processes with backend teams. Participated in Code Reviews to prevent technical debt accumulation.
• Agile Orchestration & Cross-Functional Leadership: Led 5-person multidisciplinary team (Backend, Frontend, Design). Established Jira-based Agile/Scrum processes from scratch, resolving UX inconsistencies with technical revisions.
• Quality Assurance & API Validation: Created end-to-end test scenarios for RESTful APIs and database flows using Postman, validating system reliability before go-live.
• Stakeholder Management: Bridged communication between C-Level executives and engineering teams, translating complex business requests into technical requirements to improve Product-Market Fit.

💻 Biztech Technology

Country Technical Operations Manager (Consumer Electronics) 2019 – 2021 | Istanbul
Turkey distributor for Meizu smartphones and authorized seller for Xiaomi, Amazfit, QCY wearables. Ceased operations.

• Large-Scale Operations Management (200K Assets): Managed after-sales operations for 60,000+ smartphones and 140,000+ wearables across Turkey. Coordinated SLA and DOA processes with national service partners (KVK, Genpa).
• Quality Intelligence & HQ Reporting: Regularly analyzed service data to track defect trends and customer feedback. Established technical feedback loop to Global HQ via periodic quality reports.
• Warranty Cost & FOC Claims Management: Conducted Root Cause Analysis when defect rates exceeded critical threshold (2%), proving manufacturing origin. Managed Free of Charge (FOC) parts claims and commercial negotiations.
• Strategic In-Housing & Facility Setup: Established an ESD-compliant in-house Technical Service Laboratory for wearables, ending outsource dependency and minimizing OPEX.
• Process Standardization (SOPs): Created end-to-end Standard Operating Procedures and repair manuals, enabling new technicians to perform repairs autonomously without training.