Muhammet Işık’s Resume

Industrial Solutions Engineer &
Technical Product Manager

Last updated: 07 February 2026

As an Industrial Solutions Engineer and Technical Product Manager with 10+ years of experience in technical entrepreneurship and operational leadership, engineering for me is not just about writing code or commissioning PLCs; it’s about designing scalable systems that transform technical depth into business value. Throughout my career, I’ve put this vision into practice by managing the P&L of 225,000+ asset operations.

Leveraging my ITU Control and Automation Engineering background with OT/IT integration, IIoT Gateway architectures, Edge Computing, and Functional Safety (HIMA, IEC 61508) standards, I transform traditional black box industrial systems into modern, data-driven structures. I utilize my software competencies (Python, C#, Node-RED) to optimize data flow from field devices to cloud/ERP systems and automate operational bottlenecks.

Blending the agility of my entrepreneurial background with corporate engineering discipline, I have a proven track record in developing technical strategies for key public tenders, TCO (Total Cost of Ownership) / ROI (Return on Investment) focused architectural optimization, and managing high-volume operations with 96% customer satisfaction. Delivering value in positions where decision-making scope is clearly defined, impact is measurable, and technical outputs directly contribute to business objectives is my core professional principle.

Professional Experience

🚉 Net Engineering Automation

Industrial Solutions Architect (Railway Systems & Industrial IoT) 2025 – Present | Istanbul
Turkey distributor for HIMA (Safety PLC), Simplinx (IIoT), and Emerson (AMS Trex) products; Istanbul dealer for SICK and Beijer.

• Automated Market Intelligence (Python/ETL): Engineered a Python-based automation bot to track public tenders, reducing daily manual scanning by 1 hour and establishing a filtered hot leads pipeline that increased conversion rates.
• Specification Engineering & Penetration: Architected technical equivalency strategies aligned with CENELEC EN 5012x and IEC 61508 to overcome local specification barriers. Unlocked access to key public tenders averaging ~€80 Million in value.
• Technical Account Recovery & Value Engineering: Analyzed at-risk projects by reverse-engineering customer order history. Delivered architectural optimizations eliminating unnecessary hardware, reducing project costs by ~50% and recovering lost accounts.
• IIoT Solution Architecture (Simplinx): Designed lean Edge-to-Cloud architectures utilizing Simplinx gateways to minimize middleware hardware and license costs, achieving significant TCO savings.
• Rapid Prototyping & Live Validation: Leveraging Simplinx ecosystem and software skills (Python/Node-RED), conducted live PoC demonstrations at customer sites. Accelerated technical persuasion by solving complex integration problems in real-time.

🚉 İTÜ Rail Systems Laboratory

Research Assistant (Railway Systems & Safety Critical Software) 2024 – Present | Istanbul (Part Time)
Academic R&D projects concurrent with professional career.

• Model-Based Design (MBD): Developed safety-critical signaling components on ANSYS SCADE compliant with CENELEC EN 50128. Designed a custom Modbus protocol for HIMA Safety PLCs, published at TOK 2025 Conference.
• Verification & Validation (V&V): Designed test procedures compliant with EN 50126/128/129, standardizing safety-critical test workflows within the laboratory.
• Research Mentorship: Provided technical advisory for TÜBİTAK 2209 funded research projects, mentoring next-gen railway engineers.

🏭 CSM Metallurgy Machinery

Technical Project Engineer (IT/OT & Machine Automation) 2025 | Istanbul
Custom machine manufacturer for steel wire and rope processing industry.

• Custom IIoT Middleware (C#/.NET): Engineered bespoke middleware connecting Siemens/Mitsubishi PLCs to MES/ERP systems, automatically reporting production data and eliminating 2+ hours/day of manual data entry.
• High-Volume Commissioning: Contributed to Software Development and Factory Acceptance Tests (FAT) for 12+ production lines in 6 months. Completed Site Acceptance Tests (SAT) for 4 critical projects with serial commissioning discipline.
• Multi-Vendor Motion Control: Synchronized drives from multiple vendors (ABB, Siemens, Mitsubishi, Festo) with hydraulic/pneumatic systems for precise tension and speed control.
• Standardization & SOPs: Transformed repetitive field operations into Standard Operating Procedures, institutionalizing knowledge transfer and making maintenance processes scalable.

💻 HSR Technology Services

Founder & Technical Operations Leader (Consumer Electronics) 2016 – 2025 | Istanbul
Technology venture managing technical service and spare parts operations for 25,000+ mobile devices over 8 years.

• Bootstrapped P&L Management: Built a profitable service ecosystem for 25,000+ devices from zero with 100% equity, managing cash flow and inventory. Achieved 96% CSAT through rigorous quality processes.
• Sole Source OEM Supply: Established a sole source circular economy model providing OEM-standard components, generating ~$6M USD in import substitution value.
• Zero-CAC Growth: Built 10,000+ member digital communities via Community-Led Growth, driving high-volume sales with Zero Customer Acquisition Cost.
• Workforce Development: Created a 100+ page proprietary technical curriculum, training 100+ technicians and enabling 15+ to launch their own businesses.

🚢 Citio

Technical Product Manager (TravelTech & SaaS) 2022 – 2023 | Remote
B2C TravelTech platform connecting tourist venues and entertainment services. MVP Launch.

• Turnaround Leadership: Re-architected the technical roadmap of a stalled project, leading the team to deliver the MVP to market within 1 year.
• Engineering Oversight: Managed Database Schema Design and API Contracts (Swagger) with backend teams, participating in code reviews to prevent technical debt.
• Agile Orchestration: Established Jira-based Scrum processes from scratch, aligning Cross-Functional teams (Backend, Frontend, Design).
• Stakeholder Management: Built communication bridge between C-Level executives and engineering teams, translating business requests into technical requirements.

💻 Biztech Technology

Country Technical Operations Manager (Consumer Electronics) 2019 – 2021 | Istanbul
Turkey distributor for Meizu smartphones and authorized seller for Xiaomi, Amazfit, QCY wearables. Ceased operations.

• Large-Scale Operations: Managed after-sales for 200,000+ assets across Turkey, coordinating SLA and DOA processes with national partners to guarantee customer satisfaction.
• Cross-Functional Coordination: Coordinated a 10+ person cross-functional structure spanning technical service, customer service, and logistics departments.
• Quality Intelligence: Established a technical feedback loop with Global HQ, providing periodic quality reports based on root cause analysis.
• Warranty Cost & Claims Management: Conducted root cause analysis to prove production-related defects. Led commercial negotiations to reduce warranty costs.
• Strategic In-Housing: Established an ESD-compliant Internal Service Laboratory, ending outsource dependency and minimizing OPEX.