My Resume

Last updated: 29 March 2026

A Solutions Engineer who converts technical depth into commercial growth. I design GTM strategies, build partner ecosystems, and deliver live PoC architectures across IIoT and Edge-to-Cloud platforms. Within infrastructure project scopes, I broke through specification barriers in ~€80M-budget tenders, unlocking ~€5M in new pipeline for integrators and recovering at-risk accounts through ~50% hardware cost optimization. The trust infrastructure I built managing 225,000 devices end-to-end with 96% CSAT is the foundation of this commercial perspective. I build the system, I make the sale possible.

Professional Experience

🚉 Net Engineering Automation

Solutions Engineer (Industrial Platforms & Strategic Growth) Jul 2025 – Present | Istanbul
Turkey distributor for safety-rated industrial platforms (HIMA), IIoT Solutions (Simplinx), and field communicators (Emerson AMS Trex).

• Specification Engineering: Developed CENELEC/IEC 61508 equivalence strategies in ~€80M tenders, unlocking ~€5M packages.
• Technical Account Recovery: Reduced hardware costs by ~50% through TCO/ROI analysis on over-engineered accounts, securing order continuity.
• Safety Market Development: Designed fault-tolerant architectures meeting SIL4 targets without component-level certification, removing market entry barriers.
• IIoT Architecture & PoC: Connected OT/IT layers via Edge Gateway topologies; accelerated technical buy-in through real-time PoC deployments at customer sites.
• Partner Ecosystem & GTM: Built EPC and integrator network with deep technology transfer; scaled indirect sales channel end-to-end.
• Digital Operations & Competitive Intelligence: Developed Python tender-tracking bot and interactive Infrastructure Assessment tool to move sales team beyond price competition.
• Principal Relations & QBR: Coordinated GTM objectives directly with foreign brand managers through quarterly business review presentations.
• Inbound Lead Generation: Built an interactive diagnostic tool mapping customers’ infrastructure gaps and shifting the sales process from price competition to technical authority.

🏭 CSM Metallurgy Machinery

Field Solutions Engineer (System Integration & Commissioning) Feb 2025 – Jul 2025 | Istanbul
Custom industrial machinery manufacturer.

• IIoT Middleware Development: Built C#/.NET middleware bridging PLC to MES/ERP, eliminating 2+ hours of daily manual data entry.
• High-Volume Commissioning: Delivered FAT for 12 lines and SAT for 4 projects with serial commissioning discipline.
• Multi-Vendor Integration: Designed operator-first HMI/SCADA interfaces and integrated multi-brand drives (ABB/Siemens/Mitsubishi/Festo) seamlessly, improving condition monitoring and cutting fault response times.

💻 HSR Technology Services

Technical Operations Manager & Founder (Service Operations & B2B Tech Advisory) Aug 2016 – Jan 2025 | Istanbul
Technical asset management services and circular supply chain operations. Provided B2B tech advisory to corporate clients.

• Circular Economy & Value Engineering: Recovered 25,000 End-of-Life components, preventing ~$6 Million USD in hardware import expenditure.
• Community-Led Growth: Converted a 10,000-member technical community into a digital sales funnel, achieving sustainable growth with Zero CAC.
• High-Volume Operations: Managed end-to-end lifecycle of 25,000 devices, achieving 96% CSAT metrics.
• Digital Operations & ERP: Unified ERP infrastructure delivering 100% traceability across 25,000 spare parts.
• Inventory Intelligence (Python): Designed dynamic pricing algorithms for a 9,000 SKU portfolio, protecting profit margins.

🚢 Citio

Technical Product Manager (Consultant) (Digital Product Development) Jun 2022 – Jul 2023 | Istanbul
TravelTech marketplace platform for tours, transfers and experiences.

• Turnaround & MVP Delivery: Took over stalled project, translated 40+ B2B partners’ requirements into architectural specs, launched MVP within 1 year.
• Engineering Oversight & API Architecture: Led database schema design and API contract processes; prevented technical debt accumulation.
• Cross-Functional Leadership: Ran Agile/Scrum with a 5-person team, resolving operational bottlenecks across disciplines.

💻 Biztech Technology

After-Sales Operations Manager (Consultant) (Consumer Electronics & Customer Intelligence) Mar 2019 – May 2021 | Istanbul
Turkey distributor for consumer electronics brands.

• Large-Scale Service Operations: Managed after-sales operations for 200,000 consumer electronics devices end-to-end with DOA and SLA standards.
• Quality Analytics & Warranty Management: Converted failure trends into root cause analysis reports proving manufacturing defects; redirected OPEX to Global HQ budgets.
• Central Lab & Process Standardization: Commissioned an ESD-compliant Central Technical Laboratory, ending outsourcing dependency and making technical capacity scalable through SOPs.

Projects

🚉 İTÜ Rail Systems Laboratory

Researcher & Technical Advisor (Safety-Critical Systems) 2024 – Present | Istanbul

• System Integration & Prototyping: Integrated a SCADE Display-designed CTC interface into an existing HIMA SILworX interlocking system; validated via C-based Middleware in a physical laboratory with real signaling hardware.
• Academic Research & Publications: Technical contributions to two studies on signaling automation and wind energy integration; published at TOK 2025 and Railway Engineering Journal.

Publications

🚄 Demir, D., Kolotoğlu, İ.C., Işık, M., Boynukalın, S., Söylemez, M.T. (2025). “Establishing Connection to PLCs via MODBUS Protocol Using C Programming Language in SCADE Environment and Implementation of Basic Interlocking System.” Turkish Automatic Control National Conference (TOK 2025).

🌪️ Kolotoğlu, İ.C., Işık, M., Söylemez, M.T., Boynukalın, S. (2025). “Integration of Railway Systems with Wind Energy for the Tekirdağ–Çanakkale Region.” In Preparation.