My Resume
Last updated: 11 May 2026
Across 10 years of customer-facing technical operations, process building, installation, testing, and solution delivery experience, I have focused my last 3 years on systems integration, practical solution design, technical discovery, demo/PoC support, and technical pre-sales. Building practical solution structures, validating technical assumptions, and aligning cross-functional teams around a shared technical language is my natural working mode. The systems discipline I developed while running HSR’s 25,000-device technical service and spare-parts operation, and while supporting Biztech’s 200,000-device after-sales ecosystem, now supports my work across specification engineering, FAT/SAT support, PLC/MES integration, MVP/API delivery, and customer-facing solution design. I work by diagnosing the real need, comparing alternatives transparently, making technical trade-offs visible, and keeping the system usable after handover. Own. Build. Deliver.
Professional Experience
🚉 Net Engineering Automation
Technical Solutions Engineer Jul 2025 – April 2026 | Istanbul
Turkey distributor for safety-rated industrial platforms (HIMA), IIoT Solutions (Simplinx), and field communicators (Emerson AMS Trex). Istanbul reseller of SICK and Beijer products.
• Specification Engineering: Reviewed railway signalization requirements against CENELEC and IEC 61508 principles, preparing HIMA equivalence arguments and HQ clarification inputs.
• Value Engineering: Reconstructed over-specified safety architectures from order history and BOM patterns, proposing right-sized HIMA topologies.
• Infrastructure Assessment: Designed an interactive assessment tool to diagnose customer infrastructure gaps and structure technical discovery.
• Demo, PoC & Technical Positioning: Prepared live demos, PoCs, documentation, and trade-show presentations supporting customer technical decisions.
• IIoT Solution Enablement: Designed Edge Gateway topologies connecting database systems and PLC cycles; prepared training for integrators, partners, and end users.
• Proposal Engineering: Built formal technical proposal packages combining specifications, product configuration, pricing inputs, value arguments, and opportunity tracking.
🏭 CSM Metallurgy Machinery
Field Solutions Engineer Feb 2025– Jul 2025 | Istanbul
Custom industrial machinery manufacturer.
• Custom IIoT Middleware: Built a C# layer connecting Siemens and Mitsubishi industrial PCs/PLCs with factory MES/ERP systems, reducing daily manual entry by 2+ hours.
• System Validation & FAT/SAT Support: Supported FAT validation for 12 machine lines and FAT/SAT activities for 4 field deployments.
• Integration Standardization: Converted recurring hardware-software integration findings into SOPs, training notes, and repeatable troubleshooting routines.
💻 HSR Technology Services
Founder & Technical Operations Manager Aug 2016 – Jan 2025 | Istanbul
IT services, electronics maintenance-repair, spare parts operations, and project-based corporate technical consulting.
• High-Volume Technical Operations: Managed diagnosis, intervention, and delivery lifecycle for 25,000 technical devices.
• Consultative Technical Advisory: Built customer trust through transparent risk/cost discussions and a 10,000-member technical community.
• Failure Pattern Analytics: Combined community feedback and diagnostic statistics to connect recurring faults with procurement and operations decisions.
• Team, SOP & Training: Built a 5-person technical team, designed diagnostic workflows, and trained 100 technicians through structured curriculum.
• Lightweight ERP: Built a small-business ERP for procurement, serialized inventory, marketplace tracking, and 25,000-part stock visibility.
• MES-Style Traceability: Developed a Django/DRF app with RBAC, compatibility checks, FIFO allocation, UUID serialization, and audit trails.
• Inventory Intelligence & IT Support: Built a Python decision tool for a 9,000-SKU portfolio and managed Linux-based web/e-commerce continuity, backup, and recovery.
• Ticketing & B2B Reporting: Managed Jira-style service cases, escalation workflows, knowledge base content, and B2B performance/failure reports.
🚢 Citio
Technical Product Manager Consultant Jun 2022 – Jul 2023 | Istanbul
TravelTech marketplace platform for tours, transfers and experiences.
• MVP Delivery: Diagnosed product-cycle bottlenecks and brought the MVP to market-ready delivery within 1 year.
• Requirements, API & Delivery Coordination: Translated 40+ partner needs into requirements and coordinated a 5-person team through QA and release preparation.
💻 Biztech Technology
After Sales Operations Consultant Mar 2019 – May 2021 | Istanbul
Turkish distributor of China-based consumer electronics and mobile technology brands, primarily Meizu.
• Large-Scale Service Operations: Coordinated after-sales operations for 200,000 consumer electronics devices across Turkey with KVK and Genpa service chains.
• Quality Operations: Converted failure trends and customer feedback into periodic reports for supplier and distributor headquarters.
• Warranty, RCA & Standardization: Produced RCA-backed warranty inputs and helped standardize ESD-aware lab and fault-detection workflows.
• Supply Chain & ERP Logistics: Worked with supplier headquarters on spare-parts procurement, pricing, inventory forecasting, and logistics workflows.
Education
🐝 Istanbul Technical University
Control and Automation Engineering, Bachelor’s Degree
• Graduation Project: Design of a self-learning combat robot using machine learning techniques.
🚉 ITU Rail Systems Laboratory
Research Collaborator 2024 – Present | Istanbul
• System Integration & Prototyping: Integrated an ANSYS SCADE Display CTC interface into a HIMA SILworX interlocking lab setup through C-based Modbus middleware.
• Academic Research & Publications: Contributed technical work to two research studies on signalization automation and railway energy integration. The SCADE/Modbus integration study was presented at TOK 2025.
Skills & Tech Stack
🧩 Systems & Delivery: Requirements Engineering, Interface Management, Technical Delivery, FAT/SAT Support, Integration Issue Tracking, Technical Documentation.
🛠️ Service Operations & IT: Lightweight ERP / MES-Style Workflows, Ticket-Based Operations, Inventory Serialization, SLA-Oriented Turnaround, RCA & Failure Pattern Analysis, EUC, Backup / Restore, RAID Concepts
🧭 Solutions & Advisory: Technical Need Diagnosis, Customer Requirement Translation, Value Engineering, Demo / PoC Support, Proposal Engineering, Partner / End-User Enablement
🏭 Industrial & Software: HIMA, SIL, IEC 61508, CENELEC, PLC/HMI, Profinet, Modbus, OPC UA, MQTT, IEC 62443 Concepts
💻 Tools & Platforms: Python, Django/Flask, C#, .NET, REST APIs, SQL/ERD, Node-RED, Linux, Docker, Git, Jira, draw.io
